Terms and Conditions
Tickets
Tickets can be purchased both online and in-person. You must have a valid ticket to enter the skating hall. “Valid ticket” means correctly dated and for the correct session type, fully paid for and checked in by staff upon arrival.
Payments and Refunds
Your tickets will not be guaranteed until payment has been received, these can be made in cash, card or online payment forms. If you cannot attend your booked session, for any reason, refunds can be gained by contacting us using the form on the homepage. Alternatively, you can email us at [email protected].
More information about refunds and returns can be found in the Refunds & Returns policy found here.
Safety & Responsibility
All persons use the facilities in accordance to the guidelines of Asfordby Football Club. These can be found here. All users are responsible for maintaining the safety of themselves and others at all time whilst attending sessions. Skating has a high risk factor, and so, all attendees of the session do so at their own risk and Asfordby Roller Club and its staff do not accept any responsibility, nor will be held liable for any injury or death that may occur to any person whilst in attendance to the event.
Hired Equipment
Those who hire any equipment from Asfordby Roller Club are responsible for damage to that equipment that may occur whilst they are using it. They are not responsible for prior damage that has occurred before receiving equipment. Users use the equipment at their own risk in accordance to the “Safety & Responsibility” section of the Terms & Conditions. Protective equipment is available for use for free.
Personal Belongings
The use of own equipment such as skates and protective equipment is permitted. Belongings are not to be taken into the skating area. There are a limited number of lockers available for use at your own risk. Asfordby Roller Club does not accept any responsibility for the damage or loss to any personal belongings.
Accessibility
Asfordby Roller Club occurs only on the ground floor of the building which is completely accessible for wheelchair users. Wheelchair users are also permitted to skate with all other users. If you require any assistance during your visit, please ask a member of staff and steps will be taken to help to the best of our ability.
Food & Drink
Drinks can be consumed in the spectating area. No food or drink can be taken in to the skating area. No food can be consumed in the hall. No alcohol is allowed in the hall, staff hold the right to deny access if they deem you to have consumed too much alcohol to remain safe to both yourself and other attendees. All rubbish must be taken off the premises or placed in the provided bins.
Smoking & Vaping
Smoking and vaping is strictly forbidden within the building, especially in the sports hall.
Animals
Only guide and hearings dogs are allowed within the sports hall, but must stay with spectators at the sides of the hall.
Photography & Video
Members of Asfordby Roller Club staff may take photos or videos of the sessions for promotional purposes, these will be removed upon request.